InHouse

InHouse Solutions

Is your current AMC costing you business?  Are your loan officers and brokers unhappy?  Isn't it time you make a change?

At InHouse Solutions our goal is simple: to offer high-quality appraisals with excellent customer service in about 5 days nationwide*.

InHouse Solutions is simply the best AMC in the industry.  It's a claim we challenge ourselves with each day.  And we're so confident that we're the best that we will bet on it.  Put us up against your current AMC provider and if we can't outperform them we'll pay you $10,000*.  It's that simple because we're that confident.  Challenge us today by emailing Chuck Johnson at chuck.johnson@inhouseusa.com or call us at 888-824-9885.

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  Fanatical Customer Service

  We understand it's a people business, and people communicate.  That's why our #1 goal is to be responsive to your needs.  If you seek service, then you will love to know that we limit how many files your coordinator processes each day so - so that when you need us most we'll be available.
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  High Quality Appraisals

  Quality comes in two forms.  There is processing quality and appraisal quality.  Every single appraisal order is processed by a dedicated team of processors and coordinators.  And to make sure the details aren't missed every appraisal order is also audited at different steps in the process and finally manually reviewed before final delivery.

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  Consistently Fast Turnaround Time

  From the instant we receive your appraisal order to moment we deliver it, you can expect your report completed on average less than 5 days nationwide*.  And underwriting stipulations/conditions are even faster with our average delivery within 24 hours.

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  High-touch Appraisal Service

  Do you realize that we manually work on your file on average of 15 times from order to delivery?  We are a completely hands on company because only people can be accountable.  While other AMCs use technology to automate more and process more files, we believe technology allows us to do more for you on each file.
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  We Do More For You

  It's the little things we do that add up.  Such as accepting pre-set appointments, calling your borrower personally to schedule an appointment, returning all your calls promptly and consistent follow up to confirm inspection/delivery.  We've also been known to go on sales meetings with our client's Account Executives.
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  Good Appraisers = Good Appraisals

  For starters we select experienced appraisers within close proximity, pay them competitively, treat them fairly and demand the best.  We believe in appraisers and respect their trade.  That's one of the reasons why we don't use a "grab bag" or "bidding" system for the lowest priced appraisers and we keep them within 10 miles on average.

   
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  75 Point Underwriting Checklist

  We manually review each appraisal to a customized lender specific checklist to minimize/mitigate appraisal rejects, cuts and disputes common with automated QC processes.  We can also review your appraisals to your own underwriting checklist as well.
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  Open and Fair Rebuttal Process

  We welcome rebuttals and we take it seriously.  While some believe rebuttals are a waste of time, we believe they are healthy in promoting positive friction in the marketplace.  Every single rebuttal is reviewed by a reviewer, appraiser and manager.  While we cannot guarantee value, we can guarantee you have our attention.

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  Purchase Shorts Are Serious

  There's a lot riding on each purchase loan because there are so many parties involved.  That's why we spend on average of 2 hours re-reviewing each purchase short appraisal with the appraiser, with the realtor, run additional data, AVMs, reviews and provide a detailed transparent analysis of our findings.